Materials and Customisation
Wood Types
What types of wood do you use for your river tables?
We use a variety of premium hardwoods such as walnut, English oak, maple, and cherry for our river tables – We specialize in sourcing highly figured hardwoods.
Epoxy Resin Customization
Can I choose the color of the epoxy resin for the river?
Absolutely! One of the great advantages of our handcrafted river tables is the ability to fully customize the color and style details of the piece. We offer an extensive palette of vibrant epoxy resin colors to choose from, allowing you to select the perfect shade to complement the wood species and fit your desired aesthetic.
Can you create tables with multiple epoxy resin colors or patterns?
Can you create tables with multiple epoxy resin colors or patterns?
Other Materials
Can you incorporate different materials, like metals, into the table design?
Yes, we can incorporate various materials such as metal accents or other inlays into our table designs for a unique and personalized look.
Can you create tables with glass or acrylic inlays or accents?
Yes, we can incorporate glass, acrylic, or other unique materials as inlays or accents into our custom table designs.
Custom Features
Do you offer custom sizes and shapes for your River Tables?
Yes, it’s what we do! We offer custom sizing and shaping options to meet our clients’ specific needs and preferences.
Can you create a table with a specific theme or design inspiration?
Certainly! We welcome the opportunity to bring your design ideas and inspirations to life through our custom table creations – We have created Giant sequoia tables.
Can you incorporate personal touches or engravings into the table design?
Absolutely! We specialize in creating unique and personalized designs, including engraved initials, dates, or other meaningful symbols.
Can you incorporate LED lighting or other illumination into the table design?
Yes, we can incorporate LED lighting or other illumination features into the design of your river table for an enhanced visual effect.
Can you incorporate family heirlooms or sentimental items into the table design?
Yes, we can work to incorporate special family heirlooms, mementos, or other sentimental items into the design of your custom table.
Manufacturing and Process
Production Process
Can you explain the process of making a river table?
In a Nutshell – The process involves carefully selecting and curing the wood slabs, creating a mold for the epoxy resin “river,” pouring the resin into the mold, allowing it to cure, and then finishing and assembling the table – it’s way more complicated than that, Here is a link to an in-depth YouTube Series we have done.
How do you ensure the epoxy resin is perfectly level and smooth?
We use specialized techniques and equipment to ensure the epoxy resin is poured and cured with a perfectly level and smooth surface.
Lead Time
How long does it take to make a River Table?
The entire process can take several weeks to a few months, depending on the size and complexity of the table and its base – As well as regular updates via a media of your choice, we do a fortnightly YouTube Series where you can follow the journey of your piece.
What is the typical lead time for a custom order?
The lead time can vary, but typically it takes 6-12 weeks for a custom order to be completed.
What is the typical turnaround time for repairs or refinishing services?
The turnaround time can vary, but typically repairs or refinishing takes 2-4 weeks.
Quality Control
How do you ensure the integrity and stability of the table over time?
We use premium materials and construction techniques to ensure the long-term integrity and stability of our tables, these have been perfected to minimize any movement – Wood is a natural material and does move with the seasons.
Sustainability
Are your tables eco-friendly or sourced from sustainable sources?
Yes, we prioritize using responsibly sourced and sustainable materials whenever possible, and we minimize waste throughout our production process.
Do you offer any sustainability certifications or ratings for your materials and processes?
We prioritize using sustainable and eco-friendly materials and processes, and we can provide certifications or ratings upon request.
Pricing and Payment
Cost
What is the typical cost range for your river tables?
The cost can vary depending on the size, wood species, and complexity of the design, but our river tables typically range from £3,000 to £10,000 or more – See our pricing here.
Do you offer any financing options for larger purchases?
Yes, we do offer financing options through third-party providers to help make our high-end tables more accessible.
Payment Methods
What payment methods do you accept?
We accept a variety of payment methods including credit cards, bank transfers.
Shipping and Installation
Delivery and Installation
Do you offer delivery and installation services?
That is all part of the package, we offer professional delivery and white-glove installation services to ensure your table arrives safely and is set up correctly.
Do you offer delivery and setup services outside of the UK?
Absolutely! We have delivered multiple times to the French Alpes and across Europe.
Can the table be disassembled for easy transportation or moving?
Many of our tables can be carefully disassembled to allow for easier transportation and reassembly if needed.
Customer Support and Services
Aftercare and Maintenance
How do I care for and maintain my river table?
We provide detailed care instructions that come with an aftercare package. In general, it’s recommended to use coasters, placemats, avoid excessive moisture, and occasionally apply the supplied oil.
Do you offer any table protection or maintenance products?
Yes, we offer a range of table protection and maintenance products specifically designed for our tables, including coasters, polishes, and cleaning solutions.
Warranty and Repairs
Do you offer any warranties or guarantees?
Yes, we stand behind our craftsmanship and offer a limited warranty on all our tables – Please see our Repair, Replace or Refund Policy.
Can you repair or refinish an existing river table?
Yes, we offer repair and refinishing services for existing river tables or other furniture pieces.
Do you offer any table protection plans or extended warranties?
We do offer extended warranty and protection plans to help ensure your investment is covered.
Returns and Cancellations
What are your policies regarding returns, cancellations, or order changes?
We have specific policies outlined for any returns, cancellations, or order changes that can be found here.
Showroom and Viewing
Showroom
Do you have a showroom where I can see your tables in person?
Yes, you can visit us here in Plymouth, we also have 2 more locations that are opening very soon. We can also arrange for private viewings or provide detailed photographs and videos of our work – Here is a link to all our social media channels.
Consultations
Can I book an in-person consultation or design meeting?
Absolutely, we welcome clients to book private design consultations to start their custom project.
Do you offer any virtual design consultations for clients in remote locations?
Yes, we offer virtual design consultations using video conferencing to work with clients anywhere in the world.
Additional Products and Services
Additional Furniture
Do you offer any other types of dining tables besides river tables?
Yes, we also offer traditional solid wood dining tables, live edge tables, and other unique designs.
Can you create a matching coffee table or end tables to complement the dining table?
Yes, we often create coordinating coffee tables, end tables, or other accent pieces to complete the look of your space.
Can you create matching or coordinating pieces for other rooms, like a home office or living room?
Absolutely, our skilled artisans can create coordinating furniture pieces for any room in your home or office.
Design Elements
Can you create a custom table base or pedestal design?
Absolutely! We can create custom table bases, pedestals, or leg designs to complement the unique top design of your river table – Here is a link to our current Table Base Designs.
Can you create tables with unique shapes, like oval or round?
Absolutely, we can create river tables in a variety of shapes beyond rectangular, including oval, round, and custom geometries – Have a look at our portfolio page here.
Functionality Enhancements
Do you offer any table extensions or leaves for larger gatherings?
Yes, we can create custom extensions or leaves